Bring your ideas together

Build stronger relationships with your customers

Free plans available
silacrm
Communicate

Connect with your contacts across channels

Email

Integrate your inbox with the CRM using two-way email sync, and create, schedule, and track emails effortlessly.

Zoom

Schedule and join Zoom meetings from your CRM.

Chat

Use the chat software to provide real-time customer support, get feedback and interact with website visitors.

SMS Integration

Integrate your CRM with the SMS provider of your choice, and send messages right into your contacts’ pocket.
silacrm
CUSTOMIZATION

Mold your CRM to fit your need

Custom Sales Activities

Create and track unique sales activities. Keep a tab on interactions, meetings, and more.

Custom Roles

Create roles and permissions as per your business requirements, and regulate access to data for your entire team.

Contact Lifecycle Stages

Map your unique sales process with tailored contact lifecycle stages and track the contact’s journey into a customer.

Multi-currency and Multi-language

Choose from hundreds of currencies for localized sales and set up Freshsales to speak your language.
silacrm
AUTOMATION

Improve sales productivity with automation

Sales Sequences

Close your deals faster by automating your interactions. Create, send, and track personalized outbound campaigns.

Workflows

Automate repetitive tasks and cut manual labor out of your sales process using conditional triggers that occur at a specific date or time.

Territory Management

Categorize your contacts based on relevant criteria and assign the right salespeople to reach out to them.

Web Forms

Capture contact information effortlessly with code-free forms, or connect your existing web forms to generate quality leads.
silacrm
CONTEXT

Get a unified view of customer information

Summary Section

Surface key information of your contact for quick context.

Activity Timeline

View contact interactions across the website, web app, and with your sales and marketing teams in a chronological manner.

Details Section

Get an in-depth understanding of your contacts across modules, apps, and touchpoints.

Highlight Cards

Highlight modules, activities, sales sequences, and last contacted information for actionable insights.
silacrm
ANALYTICS

Drill deep into your sales data

Standard Reports

Choose from a variety of pre-built reports to take a quick look at your sales health and track your metrics effortlessly.

Sales Activity Reports

Evaluate sales based on emails sent, calls made, appointments scheduled, and tasks completed.

Sales Cycle and Velocity Reports

Dive into data from each deal and find out how long your team is taking to convert sales leads into customers.

Custom Reports

Create custom reports to track goals with ease. Get granular insights into your sales efforts in the chart format of your choice.
silacrm
GOVERNANCE

Define permission levels to ensure data access is secure

Audit Logs

Track anything created, edited, or deleted on the CRM. Get a sequential order of configurational changes.

Field Permissions

Configure field-level permissions for individual fields and regulate user access to sensitive data.

Role-based Access

Regulate data access for your team by setting permissions for records.

Record Scope

Configure how much data your team should access – Global or Restricted or Territory.

Flexible platform for every businesses

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Shop

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Startup
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Enterprise
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Agency
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Choose the right plan that fits your business

Free

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$0

Essentials

Best Value

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$149.90

/year

Premium

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$249.90

/year

Enterprise

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$449.90

/year

Free

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$0

Essentials

Best Value

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$14.90

/month

Premium

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$24.90

/month

Enterprise

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$44.90

/month

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