
Bring your ideas together
Build stronger relationships with your customers

Free plans available

silacrm
Communicate
Connect with your contacts across channels
Integrate your inbox with the CRM using two-way email sync, and create, schedule, and track emails effortlessly.
Zoom
Schedule and join Zoom meetings from your CRM.
Chat
Use the chat software to provide real-time customer support, get feedback and interact with website visitors.
SMS Integration
Integrate your CRM with the SMS provider of your choice, and send messages right into your contacts’ pocket.
silacrm
CUSTOMIZATION
Mold your CRM to fit your need
Custom Sales Activities
Create and track unique sales activities. Keep a tab on interactions, meetings, and more.
Custom Roles
Create roles and permissions as per your business requirements, and regulate access to data for your entire team.
Contact Lifecycle Stages
Map your unique sales process with tailored contact lifecycle stages and track the contact’s journey into a customer.
Multi-currency and Multi-language
Choose from hundreds of currencies for localized sales and set up Freshsales to speak your language.
silacrm
AUTOMATION
Improve sales productivity with automation
Sales Sequences
Close your deals faster by automating your interactions. Create, send, and track personalized outbound campaigns.
Workflows
Automate repetitive tasks and cut manual labor out of your sales process using conditional triggers that occur at a specific date or time.
Territory Management
Categorize your contacts based on relevant criteria and assign the right salespeople to reach out to them.
Web Forms
Capture contact information effortlessly with code-free forms, or connect your existing web forms to generate quality leads.
silacrm
CONTEXT
Get a unified view of customer information
Summary Section
Surface key information of your contact for quick context.
Activity Timeline
View contact interactions across the website, web app, and with your sales and marketing teams in a chronological manner.
Details Section
Get an in-depth understanding of your contacts across modules, apps, and touchpoints.
Highlight Cards
Highlight modules, activities, sales sequences, and last contacted information for actionable insights.
silacrm
ANALYTICS
Drill deep into your sales data
Standard Reports
Choose from a variety of pre-built reports to take a quick look at your sales health and track your metrics effortlessly.
Sales Activity Reports
Evaluate sales based on emails sent, calls made, appointments scheduled, and tasks completed.
Sales Cycle and Velocity Reports
Dive into data from each deal and find out how long your team is taking to convert sales leads into customers.
Custom Reports
Create custom reports to track goals with ease. Get granular insights into your sales efforts in the chart format of your choice.
silacrm
GOVERNANCE
Define permission levels to ensure data access is secure
Audit Logs
Track anything created, edited, or deleted on the CRM. Get a sequential order of configurational changes.
Field Permissions
Configure field-level permissions for individual fields and regulate user access to sensitive data.
Role-based Access
Regulate data access for your team by setting permissions for records.
Record Scope
Configure how much data your team should access – Global or Restricted or Territory.

Flexible platform for every businesses
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Shop
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Startup
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Enterprise
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Agency
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Free
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$0
- Unlimited Contacts
- Up to 500 E-mails /day
- Up to 300 Messages /day
- Live Chat
Essentials
Best Value
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$149.90
/year
- Everything in Free
- No Daily Limit
- Personalization
- CRM
Premium
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$249.90
/year
- Everything in Essentials
- Multi-user Access
- Marketing Automation
- Priority Support
Enterprise
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$449.90
/year
- Everything in Premium
- Customer Success Manager
- SSO (SAML)
- Priority Sending
Free
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$0
- Unlimited Contacts
- Up to 500 E-mails /day
- Up to 300 Messages /day
- Live Chat
Essentials
Best Value
Aliquet suscipit fusce auctor lectus montes, est, quisque.
$14.90
/month
- Everything in Free
- No Daily Limit
- Personalization
- CRM
Premium
Id vitae eu at turpis massa eu eget scelerisque metus.
$24.90
/month
- Everything in Essentials
- Multi-user Access
- Marketing Automation
- Priority Support
Enterprise
Bibendum posuere dui molestie sed tellus. Morbi molestie in.
$44.90
/month
- Everything in Premium
- Customer Success Manager
- SSO (SAML)
- Priority Sending